Sion88 Privacy Policy — Member Personal Data Protection

1 Information We Collect

To provide a safe and seamless gaming experience, sion88 collects certain categories of information from members. We follow a data minimisation principle — only the data that is strictly necessary is collected.

We never collect sensitive information such as plain-text passwords, full credit card details, or biometric data. All passwords are stored as irreversible hashes.

2 How We Use Your Data

All information collected by sion88 is used for clear and lawful purposes. Below is how we use your data in the platform's day-to-day operations:

• Account management — registering, verifying, and securely maintaining your member account.
• Transaction processing — processing deposits, withdrawals, and bonus payments you request.
• Identity verification (KYC) — verifying that each member is a genuine individual eligible to use the platform.
• Fraud prevention — detecting and investigating suspicious activity to protect all members.
• Customer support — responding to enquiries, resolving issues, and providing the technical assistance you need.
• Platform improvements — analysing usage patterns in aggregate to improve the user experience.
• Marketing communications — sending promotional information and the latest offers (consent may be withdrawn at any time).
• Legal compliance — fulfilling reporting and compliance obligations required by the relevant authorities.

3 Legal Basis for Data Processing

Sion88 processes your personal data on lawful bases recognised under Malaysia's Personal Data Protection Act 2010 (PDPA). Depending on the situation, the legal bases we rely on are:

• Contract performance — processing necessary to provide the services you signed up for, including account management and financial transactions.
• Legitimate interest — fraud prevention, platform security, and service improvement based on aggregate data analysis.
• Legal obligation — compliance with KYC requirements, anti-money laundering (AML) laws, and regulatory directives.
• Consent — use of data for marketing communications and preference-based purposes that require your explicit consent.

In all situations, sion88 ensures that your fundamental interests and rights are not overridden by the way we process your data.

4 Information Sharing with Third Parties

Sion88 does not sell or rent your personal data to any party. However, in certain situations, we may need to share information with the following parties for legitimate operational purposes:

• Payment service providers — banks, e-wallet providers, and payment processors required to carry out your financial transactions.
• Game software providers — licensed gaming companies that provide game content on the sion88 platform, subject to strict confidentiality agreements.
• Cloud service providers — hosting platforms and infrastructure that store your data in a secure and protected environment.
• Legal authorities — law enforcement agencies or regulatory bodies when we are legally obligated to do so.
• Audit partners — licensed audit firms conducting compliance reviews to ensure sion88 operations meet industry standards.

All third parties we work with are bound by data protection agreements that prohibit them from using your information for any purpose other than the tasks assigned to them.

5 Data Security & Protection Measures

The security of members' personal data is sion88's top priority. We implement multiple layers of technical and organisational protection to keep your information safe at all times:

• Encryption in transit — all communications between your device and sion88 servers are protected with TLS 1.3 protocol and 256-bit SSL encryption.
• Encryption at rest — sensitive data stored in our databases is encrypted using AES-256, a military-grade encryption standard.
• Layered access controls — only authorised personnel with a legitimate job requirement may access members' personal data.
• Two-factor authentication (2FA) — our internal systems are secured with multi-factor authentication to prevent unauthorised access.
• Real-time threat monitoring — an intrusion detection system operates 24/7 to identify and respond to any security threats.
• Regular data backups — data is automatically backed up to separate secure locations to ensure service continuity.

While we implement comprehensive security measures, no system in the world can guarantee absolute 100% security. Should any data breach occur that affects your rights, sion88 will notify you within the timeframe required by law.

6 Data Retention Period

Sion88 retains your personal data for as long as necessary to fulfil the original purpose of collection, or as required by applicable laws and regulations.

• Active account data — retained for the duration your account is active, plus a 7-year period following account closure to meet financial compliance requirements.
• Transaction records — retained for 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements.
• Support communication log — retained for 2 years from the date of last interaction.
• Technical data and access logs — retained for 90 days before being automatically deleted.
• KYC records — retained for the period required by relevant laws, typically no less than 5 years.

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

7 Your Rights as a Member

Under Malaysia's PDPA and sion88's commitment to privacy, you have the following rights regarding your personal data:

8 Cookies & Tracking Technologies

Sion88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies — collecting information on how members use the platform (anonymously) to help us improve our services.
• Functional cookies — remembering your preferences such as language, display settings, and game choices for your convenience.
• Analytics cookies — used to understand overall usage patterns for product development purposes.

You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of some parts of the sion88 platform.

9 Cross-Border Data Transfer

In operating the platform, your data may be stored or processed on servers located outside Malaysia. Such transfers only occur when necessary and are subject to adequate safeguards.

Every cross-border data transfer carried out by sion88 meets the following requirements:

• The recipient country or region has an equivalent or higher level of data protection than Malaysia.
• Binding data transfer agreements have been executed with the recipient parties.
• Transfers involve only the minimum data required for the specific identified purpose.

10 Privacy Policy Amendments

Sion88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.

When there are material changes to this policy:

• We will display a clear notice on the sion88 platform homepage.
• Registered members will receive notifications via their registered email.
• The "Updated" date at the top of this document will be revised to reflect the latest version.

Continued use of the sion88 platform after any amendments take effect will be considered your acceptance of the updated policy. If you disagree with the changes, you may close your account by contacting our support team.

For any enquiries or requests regarding your privacy and personal data, please contact the sion88 privacy team via live chat on the platform or our support email. You may also refer to our FAQ page for frequently asked questions on privacy and account security.

This document applies alongside Terms and Conditions sion88. In the event of any conflict between the two documents on matters relating to privacy, this Privacy Policy shall prevail.